Returns, Refunds & Shipping

At TheBridgeSystem.com, we are committed to making your shopping experience smooth, transparent, and worry-free. Below you’ll find everything you need to know about shipping, returns and refunds on our website.

Order Processing

Please allow 1–2 business days for us to pick, pack, and prepare your order. Once your package ships, you will receive a confirmation email with tracking details.

United States

  • Free Shipping on all orders over $79.99 USD
  • Orders under $79.99 USD: Shipping cost calculated at checkout
  • Typical delivery: 6–10 business days after shipment

International Orders

  • Free Shipping on orders over $99 USD
  • Orders under $99 USD: Shipping cost calculated at checkout
  • Typical delivery: 12–18 business days (may vary by destination)

Important Notes for International Customers

  • Customs duties, taxes, and import fees are your responsibility and not included in the shipping cost.
  • We are not responsible for delays caused by customs clearance.
  • Please check your country’s regulations regarding dietary supplements before ordering.

Additional Shipping Information

  • All prices are in USD.
  • Orders are processed Monday – Friday (excluding national holidays).
  • We do not ship to package forwarding or re-shipping services.

Cancellation Policy

You may cancel or modify your order within 5 hours of purchase by emailing us at support@thebridgesystemmethod.com. After this time, the order may already be in processing.

Returns & Refunds

We offer a generous 60-day satisfaction guarantee on all unopened products.

Eligibility

  • Products must be unopened, undamaged, and in original sealed packaging with all factory seals intact.
  • The 60-day period starts from the date you receive the product.

How to Return an Item

  1. Contact our support team
  2. We will provide you with return instructions and the correct shipping address.
  3. Ship the item back.

Damaged, Defective, or Wrong Item

If your order arrives damaged, expired, or incorrect, contact us immediately. We will replace the item or issue a full refund (including original shipping). Please keep the item until we advise you.

Refund Process

  • Once we receive and inspect your return, we will notify you by email.
  • Approved refunds are issued to your original payment method.
  • Refunds typically appear within 5–10 business days, depending on your bank.

Important Notes

  • Opened or partially used products cannot be refunded for hygiene and safety reasons.
  • We reserve the right to refuse returns that are returned after 60 days or appear used/tampered with.
  • Original shipping fees are non-refundable except for damaged or defective orders.

Still have questions? Our customer support team is happy to help!